I disabled completely the NAS cloud access and converted “My cloud” device into on-premise NAS device. I hope this discovery will help others in their change-password I managed to restore my admin account. Important! If you want to enter your new admin password, disable your internet access (unplug the main LAN cable), but keep your home network connected… If you do that when you are browsing your NAS IP you will see the NAS internal config page, not the “cloud” one, so the “New password” screen appears.
Easycloud for wd my cloud password#
Great job, WD!!! The reset password procedure is not working either!!! Then when I entered the NAS IP into the browser I was redirected to and I had to enter my admin credentials… not the “New password” screen that I expected… I tried it several times and waited for more than a minute but nothing happened… and suddenly the NAS started restarting, Unbelievable… I pressed the reset button and hold it for 4+ seconds. Thank you for your prompt replay, SBrown. So the problem is with the “tony” admin account is with the updated password. All the other non admin userids that are using the “old” password that were not updated can still access the Samba shares. This is the only userid that I updated the password and is the admin id. I can’t access my shares defined to the “tony” admin id. I enter the updated password but get “The user name or password is incorrect” error message.
Easycloud for wd my cloud windows 10#
The username defaults to “admin” and I enter the updated password again with no success, same “Incorrect credentials” error message.Īlso within my Windows desktop using File Explorer, I try to access my “tony” shares I am getting the Windows 10 Security window asking to "Enter network credentials for tony. I enter in the Device username of tony and the updated password with no success.
So I have proved I have read and write access using the My Cloud 5 mobile app.īut when I try to logon to the My Cloud EX2 Ultra using a web browser by entering the IP address within the web browser within my local network, I am getting “Incorrect credentials”. It was created, and I successfully deleted it too. Just to test that I have read and write access to my tony share, I created a new “test” folder. The device is still indexing, so I can see some of my content of my shares. The admin id was changed to tony and worked successfully before upgrading from OS3 to OS5.Īfter updating to OS5, I can access it via the web site and My Cloud 5 mobile app. I have updated to My Cloud OS 5 and have a My Cloud EX2 Ultra device. I got the email that stated “The local network user password for tony was updated”.
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